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InsightHorizon Digest

How do I update my GTCC in DTS

Author

Emma Miller

Updated on April 21, 2026

1. Under the DTS Dashboard, My Travel Documents section (Figure 1), select Options (Figure 1, Indicator 3), next to the document you want to change, then Create Amendment (Figure 1, Indicator 4) on the drop-down menu. The Amend Document screen (Figure 2) opens.

How do I update information in DTS?

After logging onto DTS, on the Welcome screen, hover over Traveler Setup and select Update Personal Profile (Figure 1).

How do I reset my DTS profile?

To activate a different DTS profile, log onto DTS using your currently active profile, and on the DTS Dashboard, select your name, then Reset Profile (Figure 1). A pop-up screen opens asking if you’re sure you want to reset your profile.

How do I activate my GTCC?

If you have a government travel charge card, please make sure your new CitiBank card is activated. Go to or call CITI at 877-905-1861. As of May 6, 2019, CitiBank is the official Government Travel Charge Card (GTCC) provider.

What is GTCC in DTS?

The Government Travel Charge Card Program (GTCC) provides travelers with a safe, effective, convenient, and commercially available method to pay for expenses associated with official travel.

What is CBA in DTS?

A CBA is a type of account where the traveler is not responsible for personally purchasing their airline tickets. A traveler will make their flight reservations through a contact travel office (CTO) and the CTO charges the airfare costs to a CBA and then submits the claim for direct reimbursement to Commercial Pay.

Where is GTCC account number?

Please note that you must either show a photo ID or share your GTCC ID number for your account to be found. If you do not have your ID number, you may find it by logging into WebAdvisor. Under the Academic Profile section, click the link to My Profile. Your ID number is a 7-digit number that begins with either 0 or 1.

How do I use GTCC?

Based on the guidance we quoted above, you should use your GTCC for all official travel-related expenses. That includes things like your airfare, rental car, lodging, meals (yes – even meals!), parking, taxi fares, and all other travel-related costs you incur during a TDY (and a PCS, if your Component permits).

How do I reset my GTCC password?

  1. You can call the 24/7 Help Line at 1-866-826-3748. …
  2. You can call Ext. …
  3. You can email [email protected] with your full name, student ID #, and date of birth to request a password reset.
Why is my government travel card not working?

The most common reason for a travel charge card being declined is due to a temporary suspension placed on the account. Temporary suspensions typically occur whenever activity on the account indicates that fraud may have occurred. This is a precaution taken by the bank to protect your account.

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How do I self register for DTS?

Self-Register in DTS Log onto your computer and open Internet Explorer, ensure your CAC is in the CAC reader. 2. Navigate to the DTS home page at or type “DTS” into your web search engine.

How do I know if my DTS is approved?

How do I check the status of my DTS submission? Check document status by logging in to DTS. Go to “Official Travel” vouchers or authorization, and then look in the “Sort by Status” column. Or, go to the digital signature page within the document.

How do you upload substantiating files in DTS?

Upload receipts in to Substantiating Records. Select the Browse button, locate/select the receipts saved to the computer, then choose the Upload button. The next page of the instructions will provide a visual of what this will look like when the document has uploaded. CES students will have $0 in their lodging costs.

How do I pay off GTCC?

As with other types of credit cards, you can’t pay your Citibank GTCC card using a credit or debit card. Whether you pay via Citibank online, by mail or by phone, you’ll need to use a valid checking account to make your payment. Citibank will need the account number as well as the routing number.

Why is DTS not working?

Many of the issues are being caused by the pop-up blocker not accepting DTS. To resolve, DTS must be included in your browser’s Pop-up Blocker Allowed Sites. If the page does not remain open long enough for you to press the “Allow” button in the pop-up banner, it will need to be allowed manually via settings.

How do I change my address with GTCC?

  1. Complete the Change Address/Telephone form. (Note: You will be directed to log into My. …
  2. Then, take it to the GTCC Registrar’s Office with two forms of identification (one of which has to be a state or federally issued picture ID) to start the process.

How do I change DTS authorization?

On the DTS Dashboard select Create Amendment under Options next to an authorization. 2. Enter comments about the amendment, then select Create Amendment and acknowledge all pop-ups. The Review Trip Authorization screen opens.

How do I check my government travel card balance?

  1. 1-800-790-7206 (Toll-free)
  2. 904-954-7850 (Outside US)
  3. 1-877-841-7185 (Toll-Free)
  4. 1-904-954-7314 (Outside US)
  5. Click here.

How do I use CBA in DTS?

In order for travelers to use a CBA through DTS, the account must be loaded in DTS by filling out the CBA Load Worksheet. All organizations to be associated with that CBA will need to be identified. Once the form is completed, it must be submitted to the appropriate Service/Agency representative.

What does reconciled on DTS mean?

RECONCILED: Indicates that a voucher has been processed against an approved authorization. . RETURNED: Used by various routing officials to send a document back to whomever assigned the stamp “Signed” to the document, for lack of information or other problem.

Can you claim tips on DTS?

3. What is a reasonable and customary tip for a taxi or limousine service? A reasonable and customary tip is the standard tipping amount, up to 20% of the fare amount. This tip must be included in the total fare amount claimed on the travel voucher.

How do I access my GTCC email?

  1. Go to your Titan Live account.
  2. Enter your GTCC email address and click Next.
  3. Enter your password. …
  4. Click the Submit button.
  5. The next screen will prompt: “More information required.” Click Next.
  6. You will be prompted to set up a method to reset your password.

How do I send my transcripts to GTCC?

If your institution sends encrypted electronic transcripts, have them sent to [email protected]. Once received, transcripts for students applying for a degree, diploma, or certificate will be evaluated.

What type of student services are available at Guilford Technical Community College?

  • Student Success Center.
  • Records and Transcripts.
  • Counseling Center.
  • Disability Services.
  • Campus Safety and Police.
  • Student Policies and Information.
  • Tutoring – Center for Academic Engagement.
  • Titan Link.

Can GTCC be used for gas?

Uses of a Government Travel Card Meals (*not including alcohol) Rental car. Fuel/gas. Transportation (e.g. airfare, train, etc.)

What happens if you accidentally use your government travel card?

Civilian personnel who misuse or abuse the travel card may be subject to appropriate administrative or disciplinary action up to, and including, removal from federal service. Willful misuse of the travel card by DoD personnel (military or civilian) may constitute a crime punishable under federal or state law.

How do I increase my GTC limit?

Limits cannot be increased for past due accounts. Travel managers are reminded to refrain from making GTCC profile name ed- its. This is a tedious process and involves layers of details, verification and re- questing a new plastic.

Why does my GTCC say restricted?

Card Not Activated by Program Coordinator: This means that the GTCC is currently in a deactivated status. DoD policy requires that restricted accounts be deactivated when not in a travel status and some organizations voluntarily do the same for standard cards to prevent misuse.

Does government travel card show up on credit report?

Outstanding government travel credit card bills can result in a negative reporting on the service member’s civilian credit report, and the Department of Defense may “salary offset” a portion of the service member’s salary to pay the government travel credit card bill.

What is the limit on a government travel card?

The standard credit limit on these cards is no lower than $7,500. The A/OPC, CPM or DTMO has the authority to increase the overall credit limit on the card on a temporary basis to accommodate mission requirements. The ATM limit is no lower than $665 and a $250 retail limit.

Do you need CAC for DTS?

The DoD Public Key Infrastructure/Enabling (PKI) certificate is normally located in the chip on your Common Access Card (CAC). This certificate is used by DBsign to verify your identity and authority to use DTS. Because of this, a CAC reader is currently required to access DTS.